Do Process, a U.S.-based company headquartered in Georgia, specializes in employee training and onboarding solutions. Seeking to enhance client experience through technological innovation, Do Process found an ideal partner in GX2. With GX2’s expertise, Do Process improved its internal processes and implemented customized technology solutions to add value at each stage.

The Need for Innovation and Technology

To create effective training experiences amid rapid growth, Do Process required process optimization and fast, high-quality deliveries. Selecting GX2 as a strategic partner allowed Do Process to introduce innovation and automation across its operations.

Solutions Implemented by GX2

• Inception Services: GX2 conducted an in-depth analysis to design tailored solutions aligned with Do Process’s goals.
• Innovation Labs POCs: GX2 developed Proofs of Concept (POCs), allowing small-scale testing of new technologies before full implementation.
• RPA Automation: By automating manual tasks, GX2 enabled Do Process to focus on strategic activities, boosting productivity and reducing operational errors.

Impact of the Partnership

Thanks to this partnership, Do Process achieved enhanced operational efficiency and service quality, positively impacting client experiences. Co-founder Blake Cook and Client Experience Director Guil Moura noted that the results exceeded expectations, with GX2 delivering on deadlines, quality standards, and fostering a strong relationship that resulted in impactful, customized solutions.