In the latest Voice of the Customer for Digital Experience Platforms (DXPs) report by Gartner, Liferay reaffirms its position as a trusted and established platform, widely adopted by organizations seeking to build complex, secure, and integrated digital experiences. This recognition, driven by detailed feedback from real users, underscores Liferay’s maturity and continued relevance in the global DXP landscape.

Why Liferay DXP Stands Out in the Digital Platform Market

Liferay DXP offers a modular and open approach to building digital environments, bringing together portals, content management, collaboration, e-commerce, and microservices in a single, unified platform. Unlike more closed or proprietary systems, Liferay is recognized for its flexibility and robust API-based integration capabilities, allowing it to fit seamlessly into heterogeneous IT architectures commonly found in large enterprises.

Gartner’s report highlights that Liferay consistently earns strong scores in critical areas such as usability, support, and functional capabilities, confirming its value to organizations that demand not just a platform, but a foundational technology for sustainable digital transformation. The platform received an aggregate rating of 4.4 out of 5 stars, with the following breakdown from user evaluations:

• Product Capabilities: 4.4 / 5.0

• Sales Experience: 4.3 / 5.0

• Implementation Experience: 4.4 / 5.0

• Support Experience: 4.4 / 5.0

These scores reflect Liferay's ability to deliver value throughout every stage of the customer journey.

How GX2 Maximizes the Power of Liferay Solutions

As a certified Liferay partner, GX2 brings deep expertise to go far beyond basic implementation. Our approach covers everything from solution architecture to complex customizations and the integration of Artificial Intelligence through our “Bring Your Own AI” model, allowing clients to embed their own AI models directly within the Liferay environment.

This combination empowers enterprises to create not only efficient but also intelligent and adaptive digital experiences, blending automation, predictive analytics, and personalization at scale.

How Liferay, with GX2 Support, Drives Sustainable Digital Transformation

Choosing a digital platform is a strategic decision that impacts multiple aspects of the business, from customer experience to operational efficiency. With its open architecture and proven stability, Liferay DXP provides a solid, future-proof foundation for this transformation.

Partnering with an experienced provider like GX2, who understands both the technical and business complexities involved, is essential to fully unlocking the platform’s potential, reducing risks, and maximizing ROI.

To explore how Liferay DXP can be tailored to your organization’s unique needs, schedule a personalized demo with our team and discover how the platform supports integration, governance, and alignment with real-world business objectives.