Context and Challenges

A major Brazilian transportation and logistics company was facing a common issue among large operations: the high volume and complexity of labor lawsuits. These demands were creating operational bottlenecks for the legal team, which still relied heavily on time-consuming manual analysis.

Technology Solution – GX2 Innovation Lab

GX2’s Innovation Lab designed and executed a project to validate whether Artificial Intelligence could improve the efficiency and accuracy of labor case analysis.

The approach was to pilot, in a controlled and small-scale environment, an AI solution capable of automating legal triage and predicting litigation outcomes based on historical data and received documents.

The solution was structured to:

• Receive legal documents securely from attorneys via a protected platform;

• Process and analyze the data using AI models trained to estimate case outcomes;

• Automatically calculate potential financial liabilities and penalties with precision.

How the Workflow Operates

• The legal professional initiates the interaction by submitting case documents or asking the system questions.

• A chatbot receives this input and serves as the interface.

• Documents go through ingestion, cleansing, and transformation stages in the AI engine to prepare them for analysis.

• The training module uses the processed data (along with historical case data) to feed ML, LLM, and RAG models.

• When a question is asked, the chatbot routes it to the AI engine.

• The AI models—especially LLMs and RAG—process the question, retrieve relevant insights from documents and the trained knowledge base, and generate a response or analysis (such as cost estimates or success likelihood).

• The response or recommendation is returned to the legal team via the chatbot.

Results and Impact

• Significant reduction in time spent on manual legal reviews, freeing up resources for more strategic work.

• Faster and more consistent analysis of labor lawsuits, identification of recurring patterns and risks, and generation of reliable insights—showcasing the potential of AI to support data-driven legal decision-making.

These outcomes validated the feasibility of the solution in a real-world environment and opened the door for scaling the initiative to a production-ready stage.

About the GX2 Innovation Lab

By testing emerging technologies in low-risk, small-scale scenarios with clear business goals, companies can validate concepts, measure impact, and adjust quickly—before investing at scale.

That’s exactly the kind of experimentation the GX2 Innovation Lab enables—bringing emerging tech like AI, Low-Code, APIs, and Data Platforms into practical, real-world applications.

At the GX2 Innovation Lab, we design and deliver projects that help your organization validate value before scaling—with deep technical expertise, business insight, and leading-edge tools.

👉 Learn more about our Innovation Lab by clicking here.

About GX2

GX2 is a global technology consultancy focused on custom software development. We are relentless in our pursuit of excellence, with a genuine commitment to deadlines and budgets. That’s how we’ve earned the trust of leading brands such as Nestlé, Honda, Unimed Porto Alegre, Estrela Bet, and many others.

Our mission is to drive innovation and efficiency by connecting cutting-edge technology to the strategic goals of our clients.

If your organization is ready to turn complex challenges into opportunities with Artificial Intelligence, GX2 is your ideal partner on that journey.